Glad you asked...
In your letter you will need to explain what your purchase was, when you purchased it, and then you will need to explain your reason for wanting to make the return.
Then again, this answer might help you...
You should state the amount of the refund that you are requesting, the reasons as well as provide supporting documentation. End by expressing thanks for their consideration and offer to provide additional information if required. For more information look here: http://www.usingenglish.com/forum/letter...;
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